In cases where Mirasys VMS software cannot find IP camera, please go through the following check-list:
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Have you set the camera time and timezone the same as Mirasys VMS?
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Has the latest firmware been installed on the camera?
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Has the latest camera driver been installed to the VMS?
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Are ARP requests allowed in the network?
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Is the camera physically connected to the network?
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Is the camera connection intact?
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Is the camera receiving power / is it switched on?