“No signal” messages appear randomly from the IP cameras

In cases where “No signal” messages appear randomly from the IP cameras, please go through the following checklist:

1. Has the latest firmware been installed on the camera?

2. Has the latest camera driver been installed on the VMS?

3. Check that VMS network adapters have these settings:

   1. Interrupt Moderation Rate: Extreme

   2. Receive Buffers/Receive Descriptors: 2048

   3. Transmit Buffers/Transmit Descriptors: 2048

4. Check that the VMS network adapter’s Link Speed is 1Gb/s. 

5. Check that the entire link speed from the cameras to the VMS is 1Gb/s.

VMS should NEVER be connected to 100 Mb/s Link Speed.