If you think that there is hardware problem on HP computer you can run HP Diagnostics which will help you see where the potential problem is.
- Reboot computer
- Press F2 in boot
- Then choose diagnostics what you want to run
- We recommend to run Fast System Test first, you can find this under System Tests
- If that not find any problem you can run Component Test
- If diagnostics found something error you should get failure id, please write that down and contact HP Support